our cancellation policy

A 24-hour advance cancellation of your appointment is greatly appreciated.  The Venue reserves the right to charge full price for same-day appointment cancellations.

gift certificates

Gift certificates are available for any amount and are valid for 6 months after purchase.  Certificates may be purchased over the phone with a credit card or in person at the salon.

satisfaction guaranteed

If you are not completely happy with any service, please notify us within two weeks. We will gladly correct any challenges at no extra charge. Sorry, we cannot offer cash refunds


The Venue is a unique salon, focused not only on enhancing my clients’ outer beauty but the inner spirit as well. As the salon owner, I am dedicated to providing you with the finest salon services, in a relaxed, personal environment.

philosophy and history

When I opened The Venue in 1996, I wanted to create a salon where customer satisfaction is paramount. My philosophy is that while a good salon may be hi-tech, hip and image conscious…a great salon is customer focused and the stylist is knowledgeable. I want my clients to feel welcome and comfortable whether they’re in sweats or suits.  And I want you to know that I value your business and your time.  My customers are more than clients, they are friends whom I appreciate and respect. I have a strong belief that we should share our successes and good fortunes with others. Thus, in addition to the work I do for my clients within the walls of the salon. The Venue reaches out to those in need. Every year, we support various charities, ranging from children’s charities to our troops overseas, with many of our clients sharing in the giving. Please tell me if you know of an organization, person or family that needs help, and we will try to lend a hand!

scheduling your appointment

     To ensure the time and date of your choice is available, I recommend scheduling your next service before you leave the salon. For first time customers, you can make your appointment by phone at (704) 348-8818,     or by email at Venuesalon@gmail.com The Venue will confirm all appointments by phone or email at least one day in advance. We also suggest you keep a lookout for our email newsletter which will keep you up to date on all things Venue.

To ensure Enjoy our services? Tell a friend! Through our referral program, for every person you refer, you'll receive 25% off your next service.